Support

# Support
## SEO
Title: Support | FixForge  
Description: Get support guidance for FixForge digital downloads, product questions, field feedback, and private preview issues.
## Page Purpose
Support gives customers and private reviewers a clear path for questions without promising unsupported service levels. It should reduce confusion around downloads, product versions, and field feedback.
## Page Content
FixForge support starts with clear information. When requesting help, include the product name, product ID, version number, order context if applicable, and a short description of the issue.
### Digital Download Support
For digital products, check your order confirmation, download link, file name, and version number. If a download link is missing, expired, or incorrect, provide the order context and product ID.
### Product Questions
For product questions, describe the intended use and whether the question relates to print use, fillable PDF use, field layout, revision history, or future FixLog compatibility.
### Field Feedback
FixForge products improve through field review. Report confusing wording, missing fields, layout issues, unclear instructions, or revision suggestions with enough detail for review.
### Private Preview Support
During private preview, support is handled manually by the owner. Formal support channels and response expectations must be finalized before public launch.